1. Navigate to your Order History
Once you are logged in to the website, click your name in the upper right corner.

2. Click on the Return Order button
From your order history, click the Return Order button on the appropriate order. If your order does not show the Return Order button, your order is outside the return period time limit.

Follow the prompts

a. Select items to exchange or return
Mark whether you want a return (for a refund) or exchange (for another item). Next, select the quantity (if you ordered more than 1 of the item(s) you wish to return). Then, select the return reason from the list. Finally, click the Confirm and Select Return Method button.

b. How to send us your return
Select whether you want to send the item back yourself or you want a prepaid return label. Scopelist will deduct the return label cost from your refund or store credit.

If there is something wrong with the item(s) you are returning, you will be prompted to send us the photos of 1) the packing slip 2) the box showing manufacturer part number, and 3) the product(s) showing the issue. We will investigate the issue with our return department and send you a prepaid return label.

Finally, click the Confirm and Review Your Return button.

c. Review Return Summary and submit
Before submitting your return request, please confirm the item, quantity, return reason, and return method are all correct. If there is any incorrect information, please use the Back button as necessary to return to the previous steps and correct the information as needed.

Once you click the Submit Your Return Request button, you will receive an email from us with your return details and instructions.